Frequently Asked Questions

What products do you offer?

We create custom high-quality magnets for events, businesses, weddings, milestones, and personal gifts. You can upload your own design, photo, QR code, or artwork directly through our website.

How do I place an order?

Simply choose your magnet quantity, upload your design, adjust it in the preview tool, and checkout. If you need help with design setup, just contact us — we’re happy to assist.

What file types do you accept?

We accept JPEG, PNG, and PDF files. For best results, use a high-resolution image (300 DPI recommended).

What size are the magnets?

We currently offer one size 2" x 2". Suitable for invitations, business promotions, event souvenirs, and photo gifts.

What is the minimum order quantity?

There is no minimum order — you can order just one magnet or thousands.

How long does printing take?

Production typically takes 2–5 business days depending on order size. If you need something urgently, contact us and we’ll do our best to help.

Do you ship internationally?

Yes. We ship worldwide. Shipping costs are calculated at checkout based on your location.

What is the delivery time?

UK orders usually arrive within 2–4 business days after dispatch. International delivery times vary by country.

Can I see a proof before printing?

Yes — our design tool shows a clear preview. If you use our custom design service, we’ll send a digital proof for approval.

What if there’s an issue with my order?

If something isn’t right, please contact us within 7 days of receiving your order. We’ll replace or fix any items that arrive damaged or with a printing error.

Do you offer bulk or wholesale pricing?

Yes! We provide discounted rates for larger orders — perfect for businesses, weddings, and events. Contact us for a personalised quote.

Can I order magnets with QR codes?

Absolutely. QR code magnets are one of our most popular products. Just upload your QR code file or link, and we’ll do the rest.

How durable are the magnets?

Our magnets are strong, long-lasting, and printed with high-quality inks for a crisp, vibrant finish.